Our Trainers

Our dog trainers use positive, dog-friendly training methods and will show you how to teach your dog to respond to verbal cues and hand signals.  Our instructors have experience in everything from puppy socialization and basic manners training to behavior modification for reactive and fearful dogs.  Our trainers are required to complete a formal training process and are all Certified Professional Dog Trainers (CPDTs), requiring documented experience in hands-on training, passing a written exam and maintaining annual continuing education credits.

Dog Trainers

Tiff Shao, CPDT-KA

Trainer & Behavior Manager

Tiff is our Behavior Manager and also a Certified Professional Dog Trainer. Tiff graduated from Duke University with a degree in Biology and is committed to applying effective, humane, scientific principles to dog training... without taking out the fun! Tiff dabbles in everything with her dogs - off leash hiking, trick training, nosework, paddle boarding, biking, and more. Her experience in working with a variety of behavior issues comes not only from working with hundreds of clients, but also from raising her own dogs. Tiff's current canine companions are Brae the Dutch shepherd, and Paya the HSWM alumni!

Megh O’Brien


Megh is a long-time behavior aficinado with a soft spot for reactive dogs and has been working professionally with dogs since 2015. Her dog, Volta, is currently fine-tuning one of her 70+ tricks and (finally) learning how to swim.